Refrigerator Not Dispensing Ice

If the dispenser is not dispensing ice at all, check the following things to see if it is something you can fix yourself or if your refrigerator requires service.

  • Make sure the doors are fully closed.
  • Frozen ice in the bucket can cause crushed cubes only or keep ice from dispensing at all. The bucket can be removed and rinsed with warm water. If condition re-appears, icemaker may be leaking or overfilling, which would require service.
  • Ice may occasionally jam in the ice chute. If this occurs, open the left refrigerator door, open the ice box door on the inside of the left door, then remove the ice bucket. Place a container in the dispenser recess on the outside of the door.¬†¬†Using a wooden spoon, push the ice out of the chute into the container in the recess.
  • It is possible that moisture or frost could have formed behind the freezer wall on the auger motor.
    1. Set the dispenser for cubed ice.
    2. Take a glass and push in on the cradle and hold in for 30-60 seconds.
    3. This will allow the motor to run to create some heat to melt the moisture or frost. If it doesn't dispense after 1 minute, then service would be required.

See also Refrigerator - Ice Dispensing Intermittently

For service, please schedule an appointment with GE Appliances Factory Service.