Top Load Washer - Does Not Spin
If your top load washer will not spin:
Pauses for Full Size Top Load Washers:
- Wait for a few minutes, since pauses of up to three minutes may occur between cycles as the timer advances in steps. For example, there may be a 3-minute delay at the end of agitation and prior to the washer pumping out the water.
- The pump-out process itself can then take an additional 3 minutes.
- After the pump out, the washer will begin to spin. Do not manually advance the timer if it's pausing after agitation, as you may miss the pump-out cycle.
Pauses for Space-saving Top Load Washers:
- If you see the codes dE or E2 on the display, this means the lid has been opened causing the washer to pause. These codes will flash for approximately 30 seconds before the unit shuts off and the wash cycle will need to be restarted. To reset these codes:
- Close the lid.
- Press the Start/Pause button to restart the wash cycle.
- If the Start button is not pressed after closing the lid, the washer will not start on its own and will shut off after a short delay.
- If the washer is paused for longer than 30 seconds during a wash cycle, the washer will automatically shut off and the wash cycle will need to be restarted.
- If the washer shuts down mid-cycle, make sure it is properly filled and leveled.
- If the washer basket is filled with laundry beyond the balance ring, the washer may begin to shake causing the spin cycle to stop.
- To level the washer:
- Twist the leveling feet clockwise until they reach the ground.
- Twist and turn the locking nuts counter-clockwise to lock the leveling feet in place.
For more information, view the following video:
Loss of Power:
- Check your house fuses, circuit breakers, and the wall outlet. A loss of electrical power to the washer will cause a failure to spin. To check for power at the outlet, carefully plug a small table lamp or hair dryer into the wall outlet and turn it on.
- If it does not work, you may have blown a fuse, tripped a circuit breaker, or have a defective wall outlet.
- Make sure the washer lid is down. Some older washers will agitate with the lid up, but none will spin with lid up.
"SPIN" light is flashing or "bALAnCINg" (balancing) is in the display (2015 and newer models):
- This means the washer cannot spin properly. After the wash cycle was complete, the items in the load were no longer evenly distributed in the tub enough to spin-out the water. Manually re-distribute the items in the load more evenly in the tub, then resume your cycle by pressing START or select Drain & Spin and press START.
"SPIN" light is not flashing and "Lid Lock" light is off:
- First check your OPTIONS knob to ensure that the knob is pointing at an option. If the knob is between options or pointing down, the unit may not spin.
- Turn the OPTIONS knob; you should notice that the washer beeps every time a different option is selected. Set the OPTIONS knob to your desired setting, set the washer to Drain-and-Spin, and START.
- If the washer does NOT beep as you turn the OPTIONS knob, then the knob is not working and a service call will be needed.
If CAnCELEd ("canceled") is scrolling on the control panel or the two furthest lights are flashing (2015 and newer models):
- This indicates that an error has occurred. Select Drain & Spin and press Start, this will attempt to clear the error. If problems persist, disconnect power to the washer for 1 minute, reconnect and retry by either re-starting your previous wash cycle settings and press Start or select Drain & Spin and press Start.
Motor Reset: Top Load Washer Motor Reset
If the machine pumps water out and you are positive that the motor is running, but the tub is not spinning, service would be required. For service, please schedule a service appointment with GE Appliances Factory Service.
For information on Front Load Washers: Front Load Washer Does Not Spin