Electric Range & Cooktop - Induction Burners Not Working or Flashing Power Level

If the surface burners on your induction cooktop or range are not working or are flashing the power level, the suggestions listed below may help to remedy the situation:

 

Cookware:

• Wrong pan type: Pans that are not made of a ferrous material (magnetic) or are too small will not allow the induction burner to turn on. The power level display for that burner location will flash for 25 seconds and then turn off. Use a magnet to check that your cookware is induction compatible.

• Wrong pan size: Use a flat induction-capable pan that meets the minimum size for the element being used. For more information, visit: Electric Range & Cooktop - Induction Cookware Size and Shape

• Pan position: In order for the induction burner to correctly determine if the pan is large enough, it is important that the pan be centered within the circular graphics marked on the glass cooking surface.

• Pan contact with glass: The pan must be flat and come in full contact with the glass surface.

• No pan on burner: If a pan is removed from the induction burner for more than 30 seconds, the power will automatically shut off.

 

Power/Voltage:

• Low voltage: In some areas the electrical power/voltage supplied to the home may be low such as a home electrical supply of 208 Volts. In this circumstance, you should cover the pan with a lid until the desired amount of heat is obtained.

• No power: A fuse in your home may be blown or the circuit breaker may be tripped. Replace the fuse or reset the circuit breaker.

 

Cooktop Controls:

• Cooktop controls improperly set: Check to see that the control is set properly. Press On, then + or - for the desired setting.

 

If you try all of these things and the burners are still not working properly, we recommend service. For service, please schedule an appointment with GE Appliances Factory Service.