Induction Burners Not Working or Flashing Power Level

If the surface burners on your induction cooktop or range are not working or are flashing the power level, check the following:


Cookware

  • Wrong pan type: Pans that are not ferrous (magnetic) or are too small will not allow the induction burner to turn on. The power level display for that coil location will flash for 30 seconds and then turn off. Use a magnet to check that cookware is induction compatible.
  • Wrong size: Use a flat induction-capable pan that meets the minimum size for the element being used. For more information, visit: Induction Cookware Size and Shape
  • Pan position: In order for the induction burner to correctly determine if the pan is large enough, it is important that the pan be centered within the circular graphics marked on the glass cooking surface.
  • Pan contact with glass: The pan must be flat and come in full contact with glass surface.
  • No pan on burner: If a pan is removed from the induction coil for more than 30 seconds, the power will be shut off.


Power/Voltage:

  • Low voltage: In some areas, the power to the home may be low or the home electrical is 208V. Cover pan with a lid until desired heat is obtained.
  • No power: A fuse in your home may be blown or the circuit breaker tripped. Replace the fuse or reset the circuit breaker.


Cooktop Controls:

  • Cooktop controls improperly set: Check to see that the control is set properly. Press On then + or - for desired setting.


If the burners are still not working properly, we recommend service. For service, please schedule an appointment with GE Appliances Factory Service.