Top Load Washer - SmartDispense™ on 2017 and Newer Models

Some 2017 and newer Top Load Washer models offer the SmartDispense™ feature. When selected, SmartDispense™ senses the size of the wash load and will automatically add detergent to the wash, eliminating the need to manually add detergent for each load. This machine is equipped with a bulk detergent reservoir that can hold approximately 75 ounces of liquid detergent for your convenience. This is enough detergent for about 50 average laundry loads, depending on what dispense amount is selected.
Note: These new models with SmartDispense™ do not include a fabric softener tank, they just have a detergent tank.
To determine the year of manufacture, locate the serial number listed on the rating plate on your Washer and refer to the table in our GE Appliance - How to Determine the Age or Manufacture Date article.

Using SmartDispense™ on 2017 and Newer Top Load Washers

How SmartDispense™ Works

  • The detergent amount selection on the control panel will default to AUTO when first powering up the washing machine. When AUTO is selected, the amount of detergent needed for each laundry load will automatically be determined based on the size of the load the machine senses.
  • If you need to manually select the amount of detergent for a given load, this can be done by pressing the Select button on the SmartDispense™ control panel to choose between Less or More detergent. Less will provide less detergent than the Auto selection and More will provide more detergent than the Auto selection.
  • The SmartDispense™ feature can be disabled by pressing the Select button on the SmartDispense™ control panel until Off is selected.
  • Not all cycles will allow the use of the SmartDispense™ feature. If the Off LED is illuminated and pressing the Select button results in a beeping tone, then SmartDispense™ is not allowed for the cycle that has been selected. Detergent will need to be added directly to the wash basket for these cycles.

Adding Detergent to the SmartDispense™ Bulk Detergent Tank

  • The filling port of the detergent reservoir is located on the front left of the washing machine. To fill the reservoir with liquid detergent, first open the tank lid by rotating the small lid clockwise. Then, pour LIQUID detergent into the opening until the level reaches the MAX indicator located inside the filling port, also indicated with the horizontal line next to the MAX lettering.
  • Filling to this MAX level will provide detergent for about 50 average laundry loads. To ensure detergent is always available, liquid detergent should be added to the reservoir whenever there is no longer detergent visible when looking directly into the filling port. While the visible part of the filling port is only about 2” deep, the tank is a long, shallow tank (think of filling up a cookie sheet with water as an analogy) that has a slight taper down. When detergent is no longer seen in the detergent cup, there is roughly 18 ounces of detergent remaining. This is good for about 10 loads based off of average usage.
    • When the Tank Low or Tank Empty LED is illuminated (on some models), more detergent should be added to the reservoir to ensure detergent will be available for the next wash cycle.

Additional SmartDispense™ Facts

  • If you are changing to a different detergent, you do not need to flush the SmartDispense™ system. New detergent can be added to a partially filled tank; however, it will not be immediately dispensed until the original detergent is completely dispensed from the system.
  • In the event that chlorine bleach or some other liquid is accidentally spilled into the detergent tank, the bulk dispenser tank can be purged. Follow the "Detergent Tank Clean-Out" instructions in the Owner's Manual or take a look at our Top Load Washer - Bulk Detergent Tank Clean Out article in order to minimize the possibility for clothing damage. If only a few drops of bleach are spilled into the detergent tank, there is no need to flush the tank.
  • There is no adjustment for soft water. The SmartDispense™ can be overridden and we recommend going one size down from the load size that is put into the Washer. For example, for a medium size load, select Less on the SmartDispense™ control panel setting.

Additional Appliance Questions

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