Opal Ice Maker - Ice is Slush

When you first start the Opal and it begins to make ice, the initial batches of ice nuggets will be slushy. After about 30 minutes, your Opal Ice Maker will be making good, solid nuggets.

 

Correcting Slushy Ice In an Opal Ice Maker

If the ice nuggets are all slushy, even the ones at the top of the ice bin, the Opal may need to be cleaned. Water quality is very important to the function and required maintenance of your Ice Maker. Minerals from your water can build up in the Opal over time, which would then need to be cleaned. We recommend using distilled water in your Opal. Even bottled water can have high mineral content.

 

Testing

  1. Let the Opal run in ice making mode for 10 minutes

  2. If the air is warm, and the Opal had been making good nuggets, try cleaning it.

Cleaning

Opal Support

If the Ice Maker continues to make soft, slushy ice or has never made good ice, contact Opal Support at myopalservice.com or call 1-866-907-6718, Monday through Friday, 8:00 AM - 8:00 PM, EST.