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Model JP5036DJBB
GE® 36" Built-In Touch Control Electric Cooktop
Manufactured April, 2015 - November, 2022
Cooktop Troubleshooting Let us show you how to fix it yourself
Hot Surface Indicator Light On
Some Freestanding radiant ranges provide four Hot Surface Light(s) on the backsplash or on the cookt...
Burner Too Hot After Setting to Lower Temperature
When using the burners on your electric range or cooktop, you may find that the burner still remains...
Electric Burners Not Heating Or Working
If the burners are not heating or not working properly, check the following:If the top burners do no...
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1-800-GECares (1-800-432-2737)
Monday - Friday: 8 a.m. - 9 p.m. ET
Saturday - Sunday: 8 a.m. - 6 p.m. ET