Refrigerator - Error, Fault or Function Codes
Fault codes are programmed in many electronic refrigerator dispenser controls. These error, fault and function codes help GE Appliances service technicians quickly diagnose issues with the refrigerator. A flashing green error, fault or function code will be displayed on the control panel when a failure has been detected. This will be accompanied by a beep.
Here is a list of the most common refrigerator error, fault and function codes and their definitions. Not all codes are listed below since they cannot be resolved without a technician.
Fault Code | Definition |
FF | Check frozen food for thawing because the temperature is rising too high. |
PF | The power to the refrigerator has been interrupted. |
CI | Check the icemaker for proper operation. |
DE | Demo mode. This mode enables normal light and controls functionality while disabling the cooling system. To deactivate the Demo mode, first try unplugging the refrigerator from power for a minute or two, then plug back in. If DE code is still displayed, please Contact Us with the model number of your refrigerator. |
dE | The defrost system has not operated properly in the last 24 hours. |
CC | Check the temperature controls because the temperature for the refrigerator is incorrect. |
Normal Operation Codes for Refrigerators
The following may appear to be fault codes, but are normal:
- tC: If the temperature display shows a tC (could look like an EC, an upside down F with a C or something similar), this is not an error code, it is the Turbo Cool (tC) setting indicator. For more information about this feature, visit: Refrigerator - TurboCool Setting.
- tF: If the temperature display shows a tF (could look like an EF, an upside down F with an F or something similar), this is not an error code, it is the Turbo Freeze (tF) setting indicator. For more information about this feature, visit: Refrigerator - TurboFreeze Setting.
Before calling service, sometimes disconnecting power to the refrigerator for 30 seconds will clear the fault, error or function code. However, there are some cases when service may be required. For service, please schedule an appointment with
GE Appliances Factory Service.