Refrigerator - Icemaker Does Not Fill With Water

If there is no water going to the icemaker in your refrigerator, there are a few things you can check in an attempt to remedy the concern. Please review the following tips in an effort to resolve the situation without the need for repair service.

Icemaker Power and Fill Connections

Make sure the icemaker is plugged in and turned on. The power cord for the icemaker is plugged into the left or back wall of the freezer compartment.
Video - Ice Maker (switch ON/OFF) Not Working

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  • Check the feeler arm or paddle to make sure it can move freely. Ice blocking its movement will signal to the icemaker that it should pause ice production.
  • Make sure the water supply is turned on to the refrigerator. The water supply line to the refrigerator has a shut off valve which is usually found under the sink or in the basement. Check to make sure the valve is turned on. There is only one water line to the refrigerator. However, there are two plastic water lines on the fridge that run from the double water valve to the icemaker and the water dispenser.
  • The fill tube which supplies water to the icemaker can freeze and cause no water to get to the icemaker. The icemaker must be removed to verify if this is happening and should be checked by a service technician. Note - If this is the case, the refrigerator water dispenser will still work.

Clogged or Partially Clogged Filter

This can result in no water or slow running water from the dispenser as well as to the icemaker. Filters should be changed every 6 months. You can Shop Water Filters and purchase water filters from our GE Appliances Parts & Accessories website.
To confirm if there is a clogged filter:
  1. Please remove the filter and install the bypass plug.
  2. Try using the dispenser. If the water flow improves from the dispenser, the filter is clogged and needs to be replaced.
  3. If you need a water filter bypass plug and one was not supplied with the refrigerator or has been misplaced, one can be ordered at no charge by calling 1-800-GECARES. In Canada, call 1-800-561-3344.
If there is new construction in your area, there can be more sediment entering the water system. This extra sediment can clog the water filter more frequently than the recommended 6 months replacement time.

Check If the Icemaker Itself Is Working

  1. If the icemaker mold is empty, you can manually pour about 4 ounces of water in the icemaker mold.
  2. Wait about 2 hours.
  3. If the icemaker has dropped ice cubes out from the mold, you know the icemaker itself is working.

Additional Support

For further troubleshooting, take a look at our Refrigerator - Icemaker Not Producing Ice article.
If the icemaker is still not producing ice, then service is recommended. For service, please schedule a repair appointment with GE Appliances Factory Service.