Top Load Washer - Walking or Vibrating
There are many sounds associated with washers; however if your washer is noisy there may be a simple solution.
To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.
If the washer is walking, vibrating, shaking, or moving, check the following:
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On 1995 and newer top load washers, you must remove the shipping material just before sliding the washer into place. There will be either a shipping rod, Styrofoam shipping material, or cardboard base and cardboard cone. Consult your Installation Instructions for removal of the shipping material. Download a copy of your Installation Instructions.
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Do not remove the shipping material prior to sliding into place, since using the washer on a cart or dolly without it can cause the washer to be noisy and vibrate.
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On models with a shipping rod, locate the shipping rod on the bottom right side of the washer, grasp the end of the rod, and pull straight out to release the suspension system. For more information, see Top Load Washer - Shipping Rod.
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If the washer has been operating for a short time with the shipping rod in place, no functional damage should have occurred.
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View a short video about the shipping rod:
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- Make sure the washer is level. The washer needs to be level and sitting on a good, solid floor. Refer to the Installation Instructions for proper leveling. Download a copy of your Installation Instructions.
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- View a short video about leveling the washer:
- View a short video about leveling the washer:
- Unbalanced loads can cause the washer to vibrate more. Stop the machine and redistribute the load. The more the legs are extended, the shakier the washer will be during operation.
If the above suggestions do not correct the situation, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.