Smart Washer - Smart Reorder by Amazon

Smart Reorder by Amazon can be used with 2016 and older smart top load washers with SmartDispense™ (bulk dispenser) technology. When Smart Reorder by Amazon is set up through the SmartHQ™ app, detergent and fabric softener can be ordered automatically for Amazon Prime members when supplies are running low.


The washer's bulk dispensers have sensors that know how much detergent and softener is in the reservoirs, and with the help of the SmartHQ app, Amazon will automatically order more product for when your inventory goes below the reorder amount that you set in the SmartHQ app.


For more information:


To get started:

  1. Connect your washer to the SmartHQ app. For assistance, visit: Washer or Dryer - Set-Up Built-in WiFi

  2. From the SmartHQ app, go to Replenishment in the Laundry navigation menu.

  3. Follow the instructions for logging into (or creating) an Amazon account and setting up the detergent and fabric softener you want to order, and when to reorder more. These settings can be changed at any time through the SmartHQ app.


For further assistance, call the Connected Home Support Line at 1-800-220-6899, Monday - Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email [email protected].