Dishwasher - Will Not Start or Run but Has Lights or Sound
If your dishwasher is not working, but the display lights come on and button presses make sounds, it rules out the power source being the issue. Below are a few things that could be keeping the appliance from starting. Checking these possible solutions often gets the appliance working again without the need for a repair.
Check the Control Lock Feature:
Models with electronic controls have a child lock-out feature to prevent the dishwasher from accidentally being turned on. Make sure the Lock feature is turned "OFF" according to the instructions in your Owner's Manual. The way that you lock the controls does vary by model.
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For model specific directions, download a copy of the Owner's Manual.
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View a video explaining the Control Lock Feature:
Door Not Latching Properly:
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Make sure there is nothing preventing the door from closing securely, such as trim, insulation, the countertop, etc. The door latch must be fully engaged for the switch to signal that the door is closed properly and is ready to run.
Make Sure the Delay Start is Not On:
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Models with a Delay Hours button will allow you to start the dishwasher now; however, it won't begin washing until the set number of hours has passed. The display will show the amount of hours it will delay washing - for example, 2H - if the delayed start feature is activated. For more information, view: Dishwasher - Delay Start Option.
Demo Mode:
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Make sure the appliance is not in Demo Mode. For more information, view: Dishwasher - Demo Mode.
Dishwasher Making a Slight Humming Noise But Will Not Start or Run:
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For models starting with the letters GDF/GDT/PDT/CDT/DDT/ADT/ZDT: Add one pint of hot tap water to the bottom of the appliance. Press Start and allow it to run for five minutes.
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For other models, please view: Dishwasher - Hums and Will Not Fill.
Check if the Flood Float is Stuck:
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For models starting with GDF/GDT/PDT/CDT/DDT/ADT/ZDT, view: Dishwasher - Flood Float.
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All other models will require a service technician to diagnose and repair.
Leak Detection Feature:
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For models with an LCD display, you may have a leak protection feature that is preventing your appliance from running. For more information, view: Dishwasher - Floor Protect / Leak Protection Feature .
There is one last thing you can check, though with scenario you will not see lights or sound. Some models have a Sleep or Sabbath Mode that turns off all lights and sounds on the appliance even though there is power connected. To turn this feature On or Off, check the owner’s manual for model specific information.
If the above suggestions do not resolve the issue, a service call may be needed. For repair assistance, please schedule a service appointment with GE Appliances Factory Service.