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Model PFE28RSHSS
GE Profile™ Series ENERGY STAR® 27.7 Cu. Ft. French-Door Refrigerator
Manufactured August, 2014 - February, 2016
Refrigerator Troubleshooting Let us show you how to fix it yourself
Normal Sounds on Bottom Freezer Refrigerators
The normal operation of your refrigerator will create some sounds or noises. The following list cont...
Bottom Freezer Refrigerator - Moisture in Freezer
If the doors are opened frequently, left open, or even left slightly ajar, it would not be unusual t...
Leak Detected message – Bottom Freezer Refrigerators
On bottom-mount refrigerators that use the RPWFE water filter, the unit uses radio frequency identif...
No Water from Dispenser
If there is no water coming from the dispenser on your refrigerator or if it dispenses slowly, you c...
Refrigerator Does Not Run or Cool
If your refrigerator is not cooling because it is seems to not be running, there are a few things yo...
Refrigerator Not Cooling Enough
If the refrigerator is running but not cooling at all or is not cold enough, several factors may inf...
Bottom Freezer Refrigerator Too Cold, Freezing Food
If foods in the fresh food section are freezing, check the following things to see if it is somethin...
Water Dispenser Temperatures and Capacity
Bottom freezer and french door refrigerators have a water reservoir coil in the fresh food section t...
Refrigerator Not Dispensing Ice
If the dispenser is not dispensing ice at all, check the following things to see if it is something...
Refrigerator Error, Fault or Function Codes
Fault codes are programmed in many electronic refrigerator dispenser controls. These error, fault an...
Refrigerator Optional Wifi Connect – Set Up Troubleshooting
For help connecting your smart refrigerator powered by SmartHQ™: Smart Refrigerators - Set-Up Option...
Photo Upload French Door Bottom Freezer Refrigerator
Photos may be uploaded using a USB memory stick (thumb drive, flash drive or other similar storage d...
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