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Model PFE28RSHSS

GE Profile™ Series ENERGY STAR® 27.7 Cu. Ft. French-Door Refrigerator

Manufactured August, 2014 - February, 2016

Refrigerator Troubleshooting Let us show you how to fix it yourself

Normal Sounds on Bottom Freezer Refrigerators

The normal operation of your refrigerator will create some sounds or noises. The following list cont...

Bottom Freezer Refrigerator - Moisture in Freezer

If the doors are opened frequently, left open, or even left slightly ajar, it would not be unusual t...

Leak Detected message – Bottom Freezer Refrigerators

On bottom-mount refrigerators that use the RPWFE water filter, the unit uses radio frequency identif...

No Water from Dispenser

If there is no water coming from the dispenser on your refrigerator or if it dispenses slowly, you c...

Refrigerator Does Not Run or Cool

If your refrigerator is not cooling because it is seems to not be running, there are a few things yo...

Refrigerator Not Cooling Enough

If the refrigerator is running but not cooling at all or is not cold enough, several factors may inf...

Bottom Freezer Refrigerator Too Cold, Freezing Food

If foods in the fresh food section are freezing, check the following things to see if it is somethin...

Water Dispenser Temperatures and Capacity

Bottom freezer and french door refrigerators have a water reservoir coil in the fresh food section t...

Refrigerator Not Dispensing Ice

If the dispenser is not dispensing ice at all, check the following things to see if it is something...

Refrigerator Error, Fault or Function Codes

Fault codes are programmed in many electronic refrigerator dispenser controls. These error, fault an...

Refrigerator Optional Wifi Connect – Set Up Troubleshooting

For help connecting your smart refrigerator powered by SmartHQ™: Smart Refrigerators - Set-Up Option...

Photo Upload French Door Bottom Freezer Refrigerator

Photos may be uploaded using a USB memory stick (thumb drive, flash drive or other similar storage d...

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